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Note: In order to successfully perform the Jira sync, you must be an Org Admin. If you are not an Org Admin and you wish to perform this sync, you must first request Org Admin access from your Administrator.

Jira does not provide email addresses via their APIs. After your accounts are synced with ZIlla, you will need to use the Map to Directory feature to map the accounts to users.

Create a Jira Connector

  1. Navigate to https://developer.atlassian.com/console/myapps/

    • Click Create → OAuth 2.0 Integration

  2. Name the new connector (e.g. ZillaConnector), agree to terms, and click Create.

  3. On the side menu, click Permissions and add the following.

    • Jira platform REST API - click on add and then configure

      • Manage Jira global settings ( under configure )

      • View user profiles ( under configure )

    • User identity API - click on add

  4. On the side menu, click AuthorizationOAuth 2.0 (3LO) config (click on configure)

  5. On the side menu, click on Settings and scroll down to view Client ID and Client Secret.

  6. Copy these values in Zilla to configure JIRA.

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