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  1. Go to the Atlassian admin console https://admin.atlassian.com/ . Select the organization.

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  2. Go to groups tab.

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    Select to the Groups tabs and select site-admins group. Verify that the user who is going to authenticate the Jira app sync from zilla, is the member of the site-admins group.

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  3. Go to Product Access. And Select Administration access. Add site-admins group . Add product access for under Jira Administration product with admin role access .

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