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Go to the Atlassian admin console https://admin.atlassian.com/ . Select the organization.
Go to groups tab.
Select to the Groups tabs and select
site-admins
group. Verify that the user who is going to authenticate the Jira app sync from zilla, is the member of thesite-admins
group.Go to Product Access. And Select Administration access. Add
site-admins
group . Add product access for underJira Administration
product withadmin
role access .