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Info

Note: In order to successfully perform the Jira sync, you must be an Org Admin. If you are not an Org Admin and you wish to perform this sync, you must first request Org Admin access from your Administrator.

Also you should have Admin access to the Jira Administration Product.

Jira does not provide email addresses via their APIs. After your accounts are synced with ZIlla, you will need to use the Map to Directory feature to map the accounts to users.

Info

Note: If you have already set up the Jira connector for Zilla and are looking to migrate to the new scopes, visit here: Jira - Migrate to new scopes for API Integration

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  1. Navigate to https://developer.atlassian.com/console/myapps/

    • Click Create → OAuth 2.0 Integration

  2. Name the new connector (e.g. ZillaConnector), agree to terms, and click Create.

  3. On the side menu, click Permissions and add the following:

    1. Jira API - click Add and then Configure

    2. Click on Edit Scopes and select the following scopes and Save (you can use the filters provided here):

      • View users: read:user:jira

      • View application roles: read:application-role:jira

      • View avatars: read:avatar:jira

      • View groups: read:group:jira


  4. On the side menu, click AuthorizationOAuth 2.0 (3LO) config (click Configure)

  5. On the side menu, click on Settings and scroll down to view Client ID and Client Secret.

  6. Copy these values in Zilla to configure JIRA.

  7. Once you have configured Jira and sync the application for the first time, you will be required to grant access to Zilla. The page will look similar to the screenshot below:

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