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  1. Go to the Atlassian admin console https://admin.atlassian.com/ . Select organization.

  2. Go to the Groups tabs and select site-admins group. Verify that the user who is going to authenticate the Jira app sync from zilla, is the you are member of the site-admins group.

  3. Go to Product Access from left menu. And Select select Administration access. Add site-admins group under Jira Administration .