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This document provides instructions on how to define and create an access reviewAccess Review. This function can be done by admin users.

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Creating the access review

  • To create a new campaign, click Create Campaign on the Access Reviews

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  • page that lists all the current and completed Access Review Campaigns.

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  • Select the Campaign Type -> Enter a

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  • campaign name in Name of Access Review Campaign → Enter description in Description text area field → Select a due date in Campaign Due Date. These fields can be edited at a later date.

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  • → Click on Create Campaign button.

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  • A new campaign will be created.

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  • User will land on About Campaign tab of the campaign.

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Selecting users, applications and permissions

A Campaign monitor can filter the list of users to be included in the access review. By default all directory users are included. A warning icon flags users without a defined manager.

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You can filter users by Department, User Status (active/inactive/deleted), Tags, or Last Transfer Date. This last option allows you to select users who moved positions in the previous week (Sunday to Saturday), the calendar month preceding the current month, or the 3-month period preceding the current month.

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Select the applications to be reviewed. You can filter the list to specific departments or regulations. A warning icon indicates applications that do not have any data or have out of date data. Use the Get Ready feature to collaborate with your company to update your data for your campaign.

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You can limit the review to specific permissions, or you can exclude certain permissions from the review. Enter the permissions you want to include or exclude in the appropriate field; if you want to include/exclude multiple permissions you can specify a list separated by commas. The text is case-insensitive but needs to match the whole name of the permission. You can use an asterisk * as a wildcard: for example, “admin*” will match “Administrator”; “*reader* will match any phrase with “reader” or “Reader” in it. “default” matches Zilla’s default permission for users with no explicitly set permissions.

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Limiting permission types in the review

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Customizing campaign settings

Campaign settings are across three tabs ‘What to Review’, 'Who Reviews”, and “Campaign Options”.

What to Review tab

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Who Reviews tab

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Campaign Options tab

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  • To customize your campaign for your specific requirements,

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  • click Edit in Campaign Settings

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  • section.

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  • Edit in “What to Review” tab

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  • Edit in “Who Reviews” tab

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  • Edit in “Campaign Options” tab

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Note:

In “Campaign Options” tab, for “Allow Requesting Permission Change”, If you select “Yes - Reviewers get an additional option to request a Change to the existing permission” for “Allow Requesting Permission Change” , any review marked as Change will be tracked on the Report tab as a Revoke.The last several settings all have to do with controlling how review items are automatically assigned to a reviewer, and, in some cases, automatically pre-processed. This can save your organization a lot of time.

  • Allow self-review: This setting can be used to control whether reviewers are allowed to review their own permissions. By default, there is no restriction on this.

    • If this is set to “Reassign self reviews to the application Technical Owner”, then when populating the campaign, a review that would go to the reviewee will instead go to the Technical Owner, or if that is not possible, to the first available campaign monitor (or if neither is possible, it will remain unassigned).

    • If this is set to “Reassign self reviews to the application monitor”, then a review that would go to the reviewee will instead go to the first available campaign monitor, or if that is not possible, to the Technical Owner (or if neither is possible, it will remain unassigned).

    • This setting also disables the individual reassignment of reviews to the reviewee. In bulk reassignments and review delegation, the above rules will be honored.

  • Require Comments: By default, reviewers' comments on review items are optional. With this setting, you can make them mandatory for certain review actions: Maintain actions, Revoke actions, or all actions. Zilla will require the reviewer to enter an explanatory comment when they make the selected type(s) of action.

    • If Change actions are enabled, “Require comments on all actions” will make comments mandatory for them.

  • Require Comments on Flagged Items/Violations: This makes review comments mandatory for any review items that have policy violation flags on them (currently, this applies to Segregation of Duties violations).

The last several settings all have to do with controlling how review items are automatically assigned to a reviewer, and, in some cases, automatically pre-processed. This can save your organization a lot of time.

  • Limit Review to Unreviewed Permissions: If set to “Yes”, this allows you to limit the review only to permissions that have not already been reviewed within some period of time. The default is 90 days.

    • Note that for this feature to filter out permissions, the permissions must have been continuously present in Zilla since they were was last reviewed. If the permissions were removed from Zilla since then by an application sync (including CSV upload) and then reconstituted by another sync, Zilla will treat them as new permissions that need to be reviewed again.

  • Limit Review by Account Type: Your application may have distinct types of account (actual users vs. bots, guest accounts, admin accounts, etc.) You can filter the review here to only cover accounts of certain types.

    • You can choose to only include certain account types, or to exclude certain account types and include all others. The types are a comma-separated list that is case-insensitive: for example, User,BOT,guest

    • Special feature: Reviewing groups. Zilla represents user groups as accounts with the type “Group”. In many applications (e.g. Azure Active Directory), the permissions belonging to these accounts will then be inherited by group members. By default, Zilla access reviews exclude accounts of type “Group”. By changing this setting to “No limit”, or by explicitly including groups, you can choose to review the permissions belonging to groups just as you would the permissions belonging to any type of account.

    • Note that this option filters on the type of the account, rather than the type of the permission (which you can do on a per-application basis, covered under “Limiting permission types in the review” above).

See the following pages explaining some specific settings:

  • Business rolesGenerate Review Based on Pre-defined Business Roles: Automatically filtering access reviews using business roles

  • Designated Reviewers and Delegates: Fine-tuning review assignments with Designated Reviewers and Review Delegates

  • Assign Review to Resource Owner: Some permissions are resource permissions, having to do with access to or control of a particular application resource, such as a database. In some cases, these resources have a resource owner already defined. If “Assign Review to Resource Owner” is set to Yes, these review items will be automatically assigned to the resource owner. This setting takes precedence over Designated Reviewers, but not over delegation; that is, if the resource owner has a delegate, the delegate will be the reviewer.

  • Assign Review to Permission Owner: Some permissions (permissions, roles, groups, etc.) may have a permission owner already defined. (This can be set by editing the Available Permissions pane of the application’s Profile tab, as described in https://zilla.atlassian.net/wiki/spaces/ZILLASUP/pages/edit-v2/2352775169?draftShareId=ddaf37c2-6f29-4d65-9ab1-a8a213d1d509 ). If “Assign Review to Permission Owner” is set to Yes, these review items will be automatically assigned to the permission owner (or permission owners: see “Allow Shared Owner Reviews” below). This setting takes precedence over assignment to Designated Reviewers and Resource Owners, but not over delegation; that is, if the permission owner has a delegate, the delegate will be the reviewer.

  • Move Review Items Assigned to Inactive/Deleted Users to Unassigned: If set to Yes, review items that would have been automatically assigned to an inactive or deleted user (for instance, if the application owner is inactive/deleted in a shared owner review) will instead become unassigned. If No, inactive or deleted users can still be assigned review items.

  • Assign Review when Supervisor is Unknown: This setting exists for supervisory reviews only. If the item would be Unassigned because there is no known supervisor (or because the previous setting was enabled and the user was inactive/deleted), the item will go to the application business owner, much as in an application owner review.

  • Allow Shared Owner Reviews: By default, a permission in an access review can only have a single reviewer at a time. If this setting is enabled, a permission may have multiple reviewers. Currently, we support this for an application owner access review with a list of Additional Owners set, and also for the case of “Assign Review to Permission Owner” with multiple permission owners set. When a permission has multiple reviewers, any one of these reviewers may update the item to recommend an action, or add comments. Any reviewer may also reassign the item, which transfers only that reviewer’s assignment to the new reviewer. A task can be marked complete if all of its items have been reviewed by somebody (not necessarily the owner of the task).

Email notification settings

You can customize the message sent out to reviewers when the campaign is launched. The campaign can be programmed to automatically send out email notifications to reviewers whose reviews are overdue, or to escalate them to the reviewer’s manager. To enable and control these features, click the Edit link for Email Notifications.

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The custom message at the top will be incorporated into notifications sent to reviewers when the campaign launches, letting them know they have a review to do. The campaign can also send automated reminders some numbers number of days after the campaign starts , or some number of days before it is due to end. (Note that in the second case, if the campaign’s end date is less than this number of days in the future, the reminders will go out immediately!)

For further customizations to the emails Zilla sends on your behalf, such as (but not limited to) changing greetings, language or updating logos, please contactsupport@zillasecurity.com.

If you enable these features, additional controls will appear. You can separately customize the reminder messages for these emails , and control whether or not the reviewer’s manager will get a Cc: of the email.

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Finally, it is possible to specify that all campaign monitors will receive copies of all campaign notifications. You can also limit these notifications to the case where a review item becomes (or is created as) unassigned to a reviewer.

Navigate to the preview Preview Campaign tab to preview the campaign before it is run.

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