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3. Click on the Apps and integrations tab then click Zendesk API under APIs, then pivot to OAuth Clients tab and select Add OAuth Clientclient.

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4. Fill in the fields on this page.In the Unique identifier field, paste zilla_connector and in the Redirect URLs box paste: https://app.zillasecurity.com/api/auth/callback/zendesk. Click Save.

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Set up Zendesk Application Integration on Zilla

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2. Click Next. If asked, you must log in to Zendesk and grant access to Zilla.

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3. Your sync will start.

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  • Visit the Zilla application and login using your admin credentials and then click Add Applicationin the top right.

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  • A window with a search bar appears, type in zendesk in the search bar and hit enter. Zendesk app entry will appear at the top of the list, click Add to Applications button to the right.

     

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  • Fill in the form with appropriate details and then click Add to Applications.

     

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  • A detailed view of Zendesk application appears. Click Sync now in top right corner.

     

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  • Enable API Integration and fill in the mandatory fields. Click Next/Sync Now.
    Note: Do not include 'https' for the Zendesk Domain value.

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Click Next and the sync will begin.

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  • In the next window that pops-up, click Done.

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  • Sync summary window will pop-up, check and click Close.

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