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As a customer, you or your application vendors may provide an SFTP server. In this case, uploading files to the server will be handled by you. A separate Zilla user must be provisioned on your server so that Zilla can download the files over SFTP. The user can be provisioned using Zilla’s public key (provided below), or with a password. Zilla will connect from one of the following public ip address.

Zilla URL

Source Ipaddress

Usage

app.zillasecurity.com

3.218.251.134

Tenants hosted in USA

eu.zillasecurity.com

54.154.1.169

Tenants hosted in EU

anz.zillasecurity.com

13.54.195.167

Tenants hosted in
Australia/New Zeland

uk.zillasecurity.com

18.169.160.237

Tenants hosted in UK

Code Block
languagetext
ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABgQDf6v1jkQ4R4EvF9lkxyIz58ThbnYZQA2vuW173vPKlAKY315H5Mbhgo+SDN03iy2Yy2foYufttT4UQ2/yPiWm0o4tV+JLwUAODqGP9QIhI2Ke0NIv7KshWnDzMYLokYcG6Z18cBaV28HFRUgrZteeMJQWeZekG2HI9Gl0jAxlaYD/70eHl+HdrLLI7YyIXBad0eRAX60MQKHn5o5oGzHI8i3DxaimcuS4o6YLW/qHrGi7ACxPs4CZfa2LQcTgLLsR3ymtLFWg9Zrd4JjeRI5zddkuBNUCvTzNsbReE8mKuev4unEbvw5cvXhBqQB35BqD2pxrhpTX1tcxQlI87sQmZN2OT/F6R5QAbRxhrIbYa7VQaZOiOkLVD2lXMcZ18hkTOptx+HHky9B0bchDNfI90ZPi0gGKkbrYe6Jykjdz6m/dw62VGCBQz0oMubuemWh+m8EAV+feKinFGllyLtbVLt2HSBf7m3HiUrkZJkw7+PLcmwpLMQ2WD3k28wVb4TSE= ftp@zillasecurity.com

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Alternatively, you or your application vendors may use Zilla’s SFTP server at sftp.zillasecurity.com. Please work with Zilla support at support@zillasecurity.com to request user provisioning. You or your application vendor will need to generate an ssh key pair and will need to provide the public key to Zilla support (Zilla provided SFTP does not support password authentication). Depending on your requirements, ZIlla may provision a user per Zilla app instance, or a user that is global for your tenant. When using a global user, you must upload files to a root folder starting with the app id (see screenshot for determining the app id).

Username in screenshot below “tenant” will usually be your primary domain name. Please confirm with Zilla Support Provisioning. (I.e. domain.com@ftp.zillasecurity.com)

Code Block
languagebash
# global sftp user example
sftp tenant@sftp.zillasecurity.com
PUT permissions.csv 620009c21a05d00f399bb148/permissions.csv

# app specific user example
sftp tenant-app1@sftp.zillasecurity.com
PUT permissions.csv 

Once the SFTP server is established, enter the configuration into the Zilla app instance by clicking on the gear icon.

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