Page Comparison

...

3. Parse emails into a ticket using workflows in your ITSM. This varies across platforms, and will be different for each ticketing system.

Connecting to Slack

The Slack Custom Action allows our findings to be posted into a selected Slack Channel.

1. In settings, navigate to the Custom Actions box. Click on +Add Action. Name your action.
   Keep it concise because it will be the name you see in the Take Action menu (under 30 characters)

   

2. In a separate window open api.slack.com, login into your slack instance, and select Create App. On the next page, click on From scratch.

   

3. Name your application "Zilla Notifications" and indicate your workspace. Click Create App.

   

4. Select Incoming Webhooks
   

   

5. Activate webhooks by moving the slider to “on". Click on "Add New Webhook to Workspace"
   

   

6. Indicate which channel you would like posts from Zilla to show up. Click Allow.
   

   

7. Copy the URL that is generated

   

8. Paste the URL into Add Custom Action dialog in Zilla. Make sure the slack channel matches what is indicated above.

   

9. Click Save. This named action will now be available from the Take Action menu.

   

10. Additional configuration for the Slack app: Navigate to https://api.slack.com/apps and click the “Zilla Notifications” app.

11. 

    Scroll down to Display Information and click + Add App Icon.

12. 

    Download the Zilla logo here and input into the selection dialog. Optionally fill in descriptions and click Save Changes.

Connecting to Teams

...

to

...

Teams

...

1. In settings, navigate to the Custom Actions box. Click on +Add Action. Name your action.
   Keep it concise because it will be the name you see in the Take Action menu (under 30 characters)

   

2. Select Type: "Teams"

...

4. Copy the Webhook URL provided to you and add it to the URL input field in Zilla Settings.

   

5. Click Save. This named action will now be available from the Take Action menu.

   

Connecting to a Generic Webhook

...

Webhook

...

...

1. In settings, navigate to the Custom Actions box. Click on +Add Action Name your action. Keep it concise because it will be the name you see in the Take Action menu (under 30 characters)

2. Select Type: Webhook

3. Copy the URL from your destination application

4. For steps 4-6, consult the documentation of your destination app to find the expected method, content type, and JSON structure for webhook requests. Select the method the webhook will use

5. Enter the Content-Type, for example, application/json; charset=utf-8.

6. Replace the sample JSON with your own custom code. Enter keywords in double brackets and Zilla will replace the keywords with relevant details when sending to the webhook.
   Currently supported keywords:

   • {{headline}} - A short summary of the message. Example: "Detected 42 Findings in Zilla Security that require attention."

   • {{body}} - Additional context and remediation steps. Example: "Please review and take any necessary action."

   • {{comment}} - The comment you added in Zilla when manually triggering the webhook.

7. Click Save. This named action will now be available from the Take Action menu.

   

...