Welcome to your team space!
About
We are a world-class customer success team that’s fostering loyalty and driving customer satisfaction through proactive and personalized technical services. This team excel by anticipating customer needs and providing solutions that enhance the overall user experience, going beyond mere problem-solving to empower customers at every touchpoint. Leveraging advanced technologies and insights from customer data, we deliver timely and effective service that not only meets but exceeds expectations. This strategic commitment transforms satisfied customers into loyal advocates, significantly impacting Zilla’s success and reputation in the identity security market.
Meet the team
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Mike Cahill
Customer Success Engineer
Mike Kramer
Customer Success Engineer
Customer Experience Manager
Contact us
email: support@zillasecurity.com
Slack Channel: https://zillasecurity.slack.com/archives/C05RZ1REZ0B
Important Pages
Customer Success Onboarding - https://zilla.atlassian.net/wiki/spaces/ZCSO/pages/2917171223
https://zilla.atlassian.net/wiki/spaces/ZILLA/pages/2825420853
Onboarding FAQs
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Meeting notes
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Team goals
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Team news
New hire onboarding - Mike Szczapa 6/3