Zilla Email Notifications
- Maeve O'Malley
There are several email notifications that are sent from Zilla including automated emails and manually generated emails that can be configured by Zilla admin users and campaign monitors.
This article is designed as an overview of the emails, the context in which they are sent, and the typical recipient or recipients of the email.
Email Name | Email Context | Email Recipients |
|---|---|---|
Accounts | Manually triggered by clicking Take action in an Accounts Search type of saved search and selecting Email | One or multiple users chosen by the user taking the action |
Additional Owner | Automatically triggered when an user has been added as additional owner of an application | The user who has been added as the additional owner of the application |
Admin Created | Automatically triggered when an admin grants the admin role to a user | The user who has been granted an admin role in the tenant |
Admin Removed | Automatically triggered when an admin revokes admin role from a user | The user who has been removed from the admin role in the tenant |
Business Owner | Automatically triggered when an user has been added as business owner of an application | The user who has been added as the business owner of the application |
Campaign Completed | Automatically triggered when a campaign is completed and revocations have been requested | Email recipients configured under Custom Actions Create Ticket action (additional recipients can be added after the campaign is closed) |
Campaign Completed No Changes | Automatically triggered when a campaign is completed and no revocations have been requested | Email recipients configured under Custom Actions Create Ticket action (additional recipients can be added after the campaign is closed) |
Campaign Launch | Manually triggered by sending a test email or automatically sending to those involved in the campaign when it begins to run | Email address or addresses configured in send test email action or all reviewers from the campaign |
Campaign Readiness Task Assigned | Manually triggered by the campaign monitor selecting Assign Checklist for one application or many applications by clicking Bulk Edit and selecting Assign Checklists, and adding additional instructions (optional) | One or many readiness task assignees from the campaign (if campaign readiness is enabled for the campaign) |
Campaign Readiness Task Reminder | Manually triggered by the campaign monitor clicking Send Readiness Reminder for a campaign, adding a custom message, and clicking Send | All assignees from the campaign with readiness tasks that are not in a complete status (if campaign readiness is enabled for the campaign) |
Campaign Reminder | Manually triggered by the campaign monitor clicking Send Campaign Reminder for a campaign, adding a custom message, and clicking Send | All reviewers from the campaign with reviews that are not in a complete status (the campaign monitor can send themselves a test email prior to triggering this email) |
Campaign Task Escalated | Automatically triggered if a campaign monitor selects Reassign incomplete reviews X days before campaign is scheduled to end and the assigned reviewer has not completed the review (the campaign monitor can customize the message) | Reviewer’s supervisor, original assigned reviewer, and campaign monitors |
Campaign Task Reassigned | Automatically triggered when a review item has been reassigned to a new reviewer | The user to whom the reviewer reassigned the task |
Campaign Task Reopened | Automatically triggered when a review task has been reopened | The assigned reviewer |
Findings | Automatically triggered by background jobs if a user has subscribed to an enabled policy based on the user scope and time frame in which findings should be shared (daily, weekly, or monthly) | A combination of application business owner, application technical owner, or any additional recipients |
New Access Request Task | Automatically triggered on a joiner event for manager to request additional access to employee | New employee’s manager |
Request Created | Automatically triggered for account creation / disabling and permission granting / revoking | Technical owner of the application |
Sync Failed | Automatically triggered for application sync failures when the tenant has been enabled to receive sync failure emails | Technical owner for the problematic application and all Zilla admins |
Technical Owner | Automatically triggered when a user has been added as technical owner of an application | The user who has been added as the technical owner of the application |