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Log In to Zilla

Log In to Zilla

Owned by Mike Cahill
Last updated: May 20, 2025 by Maeve O'Malley

Prior to setting up Single Sign-on (SSO) in a Zilla tenant, admins are required to use a One Time Password (OTP) through the Zilla Advanced Sign In to log in. After SSO has been configured, users can access Zilla through their SSO portal.

This article covers the following topics:

Prerequisites

  • User has been provisioned for their Zilla Security tenant

  • SSO has not yet been set up for the tenant

First-Time Login Instructions

If you are logging in to Zilla for the first time, you are required to reset your password prior to accessing the application. If you are a returning user, you may also be required to reset your password. The steps below detail how to reset your password and log in to Zilla.

  1. Go to Zilla Security and click Advanced Sign In or enter your email address and click Sign In.

  1. Enter your email address on the Advanced Sign In page and click Next.

Advanced Sign In-20250507-193728.png

  1. Click Unable to login? Set a new password.

  1. This triggers an email to be sent to the email address on record for your account.

  1. Click the one-time authentication link in the email or paste the one-time authentication code into the Enter code box and click Authenticate.

Enter Code-20250507-193650.png

  1. Create a new password, confirm it, and click Next. Your password cannot be the same as any of your last 3 passwords and must include:

  • At least 12 characters

  • Less than 64 characters

  • One uppercase letter (A-Z)

  • One lowercase letter (a-z)

  • One number (0-9)

  • One special character (for example, !@#$%^&*())

  1. A message appears indicating your password was reset successfully. Click Start over to begin the process of re-authenticating yourself with your new password.

Password Change Success-20250507-193624.png

  1. Enter your email address and click Next.

Advanced Sign In 2-20250507-193610.png

  1. Enter your password and click Next.

  1. This triggers an email to be sent to the email address on record for your account.

  1. Click the one-time authentication link in the email or paste the one-time authentication code into the Enter code box and click Authenticate.

Enter Code 2-20250507-193511.png

  1. You are authenticated into the Zilla application. When you log in to the Zilla tenant for the first time, you see only the Zilla application.

Regular Login Instructions

Users are required to use a One-Time Password (OTP) each time they log in prior to setting up SSO. This OTP will be sent to the user’s work email address.

  1. Go to Zilla Security and click Advanced Sign In or enter your email address and click Sign In.

  1. Enter your email address and click Next.

Advanced Sign In 2-20250507-193610.png

  1. Enter your password and click Next. If you are unable to log in using your current password, follow the steps in the First-Time Login Instructions section above to reset your password and authenticate into the Zilla application.

  1. This triggers an email to be sent to the email address on record for your account.

  1. Click the one-time authentication link in the email or paste the one-time authentication code into the Enter code box and click Authenticate.

Enter Code 2-20250507-193511.png

  1. You are authenticated into the Zilla application.

Additional Resources

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