Troubleshooting Salesforce Sync Failure

Owned by Sagar Salokhe (Unlicensed)
Last updated: Aug 09, 2022 by Christine Gross
1 min read

Sync Failed with Error - HTTP Error Response: 401 Unauthorized with error response [{"message":"Session expired or invalid","errorCode":"INVALID_SESSION_ID"}]

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Root Cause:

Salesforce Lightning Domain in the Zilla application instance config is not set to the current domain from Settings -> Setup -> Company Settings -> My Domain -> My Domain Settings -> Current My Domain URL.

Solution:

Need to connect with customer and set the Salesforce Lightning Domain in the Zilla application instance config from Settings -> Setup -> Company Settings -> My Domain -> My Domain Settings -> Current My Domain URL. Please refer to Salesforce.