Vonage Contact Center
Setup Vonage Contact Center Application Integration on Zilla
Visit the Zilla application and login using your admin credentials and then click
Add Application
in the top right.
A window with a search bar appears, type in
vonage contact center
in the search bar and hit enter.Vonage Contact Center
app entry will appear at the top of the list, clickAdd to Applications
button to the right.Fill in the form with appropriate details and then click
Add to Applications
.A detailed view of
Vonage Contact Center
application appears. ClickSync now
in top right corner.Enable API Integration and fill in the mandatory fields. Click
Next/Sync Now
.
Click
Next
and the sync will begin.In the next window that pops-up, click
Done
.
Sync summary window will pop-up, check and click
Close
.