/
RingCentral

RingCentral

Overview

This article provides instructions on how to connect to an API to import data from your application into Zilla.

 Steps to get Required API Config Values

  • Start by registering your application, by signing in to the RingCentral Developer Console with your account login and password. If you do not have RingCentral account, please sign up.

image-20250613-062746.png

  • After you login you will be taken to the Apps Console where all of your apps are listed and can be managed. Click the "Create App" button found in the upper-right hand corner on the "Apps" tab. Choose the App type as “REST API App“. You can refer this link to register : HOW TO REGISTER YOUR APP?

image-20250613-062925.png

  • Tell about your Application

image-20250613-063041.png

  • Setup Authentication

  1. Choose the 3-legged OAuth flow authorization code.

  2. OAuth Redirect URI should be : https://app.zillasecurity.com/api/auth/callback/ringCentralOrg

  3. Issue refresh tokens? : Select the Yes checkbox.

image-20250613-065753.png

  • Configure your app's security settings

  1. For Application Scopes select “ReadAccounts“

  2. You may choose the rest of the options at your discretion.

image-20250613-070244.png
image-20250613-070921.png

  • Enable App Features

Depending upon your application type, different app features will be made available to your application.

image-20250617-165640.png

 

  • Integrated Installation

image-20250613-071611.png

  • Obtaining your app's credentials

Upon clicking the "Create" button and successfully registering your application, your app will be provisioned app credentials in the form of a Client ID and Client Secret.

Setup RingCentral Application Integration on Zilla

  • Visit the Zilla application and login using your admin credentials and then click Add Application in the top right.

image-20250612-103013.png

  • A window with a search bar appears, type in RingCentral in the search bar and hit enter. Two apps will appear choose RingCentral, click Add to Applications button to the right.

 

image-20250612-103345.png

  • Fill in the form with appropriate details and then click Add to Applications.

image-20250612-103510.png

  • A detailed view of RingCentral application appears. Click Sync now in top right corner.

image-20250612-103616.png

  • Enable API Integration and fill in the mandatory fields. Click Next/Sync Now.

image-20250612-103835.png

  • Click Next and you will be redirected to a login page.

image-20250612-104021.png

 

 

When you have finished with all the steps above, review the information in Zilla that was synced.

Having trouble? Try our Troubleshooting articles click Submit a request in the upper right corner of the page in the Help Center and submit a ticket.

Our support team will assist you in resolving the problem as quickly as possible.