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ITGlue

ITGlue

Overview

This article provides instructions on how to use Zilla Universal Sync (ZUS) to import data (accounts, integrations and settings) from this application into your instance of Zilla. You will launch your application from Zilla, activate the ZUS browser extension while logged into your application as an admin, and send your data securely to Zilla.

Don’t have the ZUS Browser Extension? Download and install here.

 

 

  1. Login to Zilla with Admin credentials.

  2. Click Add Application on the top right corner.

     

  3. A window with a search bar appears, type in ITGlue in the search bar. ITGlue application entry will appear at the top of the list, click Add to Applications button to the right.

     

  4. Fill in the form with appropriate details and click Add to Applications button.

     

  5. Click the ITGlue app which was added to the Applications tab, a detailed view of ITGlue application appears. Click Sync now in top right corner.

     

  6. Enable Zilla Universal Sync (ZUS) option from the dialog and provide the ITGlue ‘Users’ page URL.

     

  7. Click Sync Now/Next.

  8. Read the instructions and click Launch ITGlue.

     

  9. You will be redirected to ITGlue Users' page.

  10. Click the browser extension icon located in the upper right of the window, and click Send to synchronize Users.

     

  11. A preview dialog will appear. Review the list and click Send.

     

  12. On Zilla, click Done.

     

  13. Click Close.




When you have finished with all the steps above, review the information in Zilla that was synced.

Having trouble? Try our https://zilla.atlassian.net/wiki/spaces/ZILLASUP/pages/2293203017 click Submit a request in the upper right corner of the page in the Help Center and submit a ticket.

Our support team will assist you in resolving the problem as quickly as possible.