Servicenow

This page outlines the process of configuring and using the Servicenow API through Zilla to sync groups, users, and roles.

Steps To Create a Servicenow Connector

1. First log in to https://developer.servicenow.com/

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2. Next search “Oauth” in the search bar located in the top left. Then click Application Registry.

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3. Click the New button at the top of the page.

4. Click Create an OAuth API endpoint for external clients.

5. Enter all required fields. First, name your instance. Next, click the lock to the right of Redirect URL and paste https://app.zillasecurity.com/api/auth/callback/servicenow into the text box. Finally, click Submit. You will be taken back to the list of application instances.

6. Find your application instance in the list and click the one you just created.

7. Copy both the Client ID and the Client Secret and save them for a future step.

8. Copy the domain from the URL from your browser and save it for a future step. For example, the domain used for this example is highlighted in this screenshot.

Set up Servicenow Application Integration on Zilla

1. Locate your desired ServiceNow application instance on Zilla, click Sync now in the top right and enable API Integration. Find the Client ID, secret, and domain you obtained earlier and enter them into the corresponding boxes. Now click Next.

2. Click Next.

3. Grant access by clicking Allow. Your sync will start once you have granted Zilla access.

4. Once complete you may view the data on Zilla.